Frequently Asked Questions

The ticketing system for Boréalis and the Manoir Boucher de Niverville have now been consolidated with that of Culture Trois-Rivières. You can now purchase tickets for exhibitions, cultural activities, performances, and tours of the various Culture Trois-Rivières venues using a single customer account.

This new platform includes:

• Boréalis Museum
• Manoir Boucher de Niverville
• Our performance venues
• Raymond-Lasnier Exhibition Center
• Espace Pauline-Julien
• as well as the full program of Culture Trois-Rivières.

The purchase of tickets for a museum visit is non-refundable. However, you can modify your reservation up to 24 hours before your visit date by calling the museum at 819 372-4633 or by emailing borealis@culture3r.com.

For tickets to Histoire sur l’eau, Alerte à l’usine, or any other specific date activities in our programming, please note that these tickets are non-refundable and non-exchangeable.

Yes. To ensure you receive the best possible welcome and to guarantee service availability, online booking is now mandatory.

If you are unable to book online, it is possible to do so on site, at the museum counter, with a service charge of $2 per ticket.

Our permanent exhibition is available in both French and English. The exhibition texts are translated, and the videos are subtitled.

On average, we estimate that the visit takes between 60 and 90 minutes, depending on your pace.

Wi-Fi is free for visitors.

The number of parking spots in front of the museum is limited.

Parking is free on Avenue des Draveurs.

Please note that during the summer season, it is advisable to allow extra time to find parking nearby.

Three spots are designated for individuals with reduced mobility, holding valid permits, in front of the museum at the roundabout.

Yes, there is a bike rack near the main entrance. Don’t forget your bike lock. Cyclists are welcomed!

Via the highway

Whether you’re coming from Québec (Autoroute 40 East) or Montréal (Autoroute 40 West), we strongly recommend that you take the exit 201 – boulevard des Chenaux and follow the signs.  You’ll have to turn right on boulevard des Chenaux and keep driving for about 3 km after taking the exit.

Boréalis has a beautiful terrace with a bistro opened during the summer only. (June to September inclusively.)

There is a designated area with picnic tables accessible to everyone on the north side of the building. To access it, simply walk along the facade of the building. The area will be on your right next to the St-Maurice River.

The museum is accessible to individuals with reduced mobility, except for a room used for occasional activities, which is not part of the core museum experience. The building is equipped with an elevator to move between floors.

For more information, please visit our Kéroul page.

The Boréalis museum is perfectly stroller accessible and has baby-changing tables in both women’s and men’s washroom.  The whole family is welcomed!

Yes, you can bring your camera. Although, you can’t take pictures of the artifacts displayed in the various exhibition cases. Pictograms are posted well in view in places where it is forbidden to take pictures.

Unfortunately, we can’t accept dogs in the museum or on the terrace. The same rule applies to all of the municipal buildings. However, we do make an exception for clearly identified guide dogs. Thank for your understanding!  

If you have a Trois-Rivières Museums Card, you can book your visit by going to the online ticketing page, selecting museum admission, and choosing your desired date and time. Then, enter the code cm2024 in the designated code field. When you arrive, please ensure you have your card with you.

WHAT IS THIS CARD?
Practical, simple, and economical, it allows you to freely visit 15 historical and cultural institutions. The tourist bus is also included during the summer season. Transferable and valid all year round, it’s definitely the best tool for discovering Trois-Rivières!

You can get yours at participating attractions or online.

If you have borrowed the Famille tout inclus museum pass in one of the participating libraries, please call the museum at 819-372-4633 to obtain your promo code before making your reservation online.

WHAT IS THIS PASS? It allows families (2 adults and 3 children under 17 years old) free access to the museums, members of Mediat-Muse, of Mauricie and Centre-du-Quebec areas. You can book and borrow it in the public libraries for free and for up to 2 weeks. The pass can be borrowed more than once. For more information.

If you are a member of an association that allows free admission or a discount, please call the museum at 819-372-4633 to obtain your promo code before making your reservation online.

If you have a passport for the FestiVoix, call the museum at 819-372-4633 to obtain a promo code before making your reservation online.